Who we are

Our website address is: https://www.podcastpump.com.

1. Personal Data/Data

Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data or an online identifier.

2. Processing of Data

“Processing” of data shall have the meaning as defined in Art. 4 of the GDPR: “‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.”

We process your Data only to the extent necessary and provided that this is legally permissible, e.g. if this is necessary for contractual purposes or in order to allow you to use our Site, or provided that you have given your express consent. This applies also to any exchange of Data within our company group. In particular, we process your Data for the following purposes and based on the following legal bases:

2.1 Data collected for the Technical Provision of the Website

For the purpose of the technical provision of the website, it is necessary that we process certain automatically transmitted information about you so that your browser can display our website and you can use the website. This information is automatically collected for each visit of our website and stored in our server log files. This information refers to the computer system of the requesting computer. The following information is collected thereby:

  • IP-address
  • Browser type / -version (e.g.: Firefox 59.0.2 (64 Bit));
  • Browser language (e.g.: German);
  • Operating system (e.g.: Windows 10);
  • Internal resolution of the browser window;
  • Screen resolution;
  • Javascript activation;
  • Java on / off;
  • Cookies on / off;
  • Color depth;
  • Time of access

We process your personal data for the technical provision of our website on the following legal basis:

  • for the fulfilment of a contract or for the implementation of pre-contractual measures pursuant to Art. 6 para. 1 letter b GDPR, provided you visit our website to obtain information about our products and services; and
  • to protect our legitimate interests pursuant to Art. 6 para. 1 letter f GDPR in order to make the website technically available to you. Our legitimate interest is to offer you an appealing, technically functioning and user-friendly website.

2.2 Registration Form

You may register your product in order to access a variety of additional services, such as a more efficient support, or product support alerts, etc. by using the Registration Form provided on our Site. You are asked to provide some personal as well as relevant product information.

We will use any Data collected through the Registration Form only for providing these additional services.

For this data processing purpose we collect the following data:

  • Email address
  • First and last name
  • Company/Podcast name

We process the aforementioned data for the described purpose on the following legal basis:

  • for the performance of a contract or for the implementation of pre-contractual measures pursuant to art. 6 para. 1 letter b GDPR, provided that you register to use the user account and the services offered in this context, especially our e-store; and
  • to safeguard our legitimate interests pursuant to art. 6 para. 1 letter f GDPR, in order to make the portal technically available to you. Our legitimate interest is to be able to provide you with an appealing, technically functioning and user-friendly portal.

2.3 Contact Form

You may send us questions by use of the Contact Form provided on our Site. In order to respond to your question, we need certain contact Data, such as your telephone number or your email address. All other Data fields are marked “voluntary” and you may submit your question without filling in this additionally requested information.

Any support requests submitted by you will be received by our European Headquarters and will from there be transferred to the responsible department at Podcast Pump on a strict need-to-know basis.

We will use any Data collected through the Contact Form only for dealing with your question.

For this data processing purpose we collect the following data:

  • Email address
  • Salutation
  • Name and surname
  • Company name
  • Country
  • Phone number
  • Any additional data you transfer to us within your request

We process the aforementioned data for the described purpose on the following legal basis:

  • to protect our legitimate interests pursuant to art. 6 para. 1 lit f GDPR; our legitimate interest is to answer customer inquiries appropriately.

2.4 Get Your Automation started

Similarly, you may gain intensive support for your applications by posing questions through the “Get Your Automation Started”-Form. You will again be asked to provide certain personal information, such as your telephone number and submit your question by clicking on the button “Call me back”. We will then call you back for the purpose of solving your problem. 

Information that is not strictly necessary is marked “voluntary” and you may pose your question without providing us with that respective information. If you provide us with such additional information we will only use them for dealing with your question.

For this data processing purpose we collect the following data:

  • Email address
  • Salutation
  • Name and surname
  • Company name
  • Phone number
  • Any additional data you transfer to us within your request

We process the aforementioned data for the described purpose on the following legal basis:

  • to protect our legitimate interests pursuant to art. 6 para. 1 lit f GDPR; our legitimate interest is to answer customer inquiries appropriately.

2.5 Feedback Form

You may provide us with feedback on our products and services by using the Feedback Form provided on our Site. In order to process your feedback, we need certain data, such as: “Company Name, Customer Contact, E-mail” and “You received this questionnaire from”. All other Data fields in the Feedback Form are marked “voluntary” and you may provide us with customer feedback without filling in the requested information. 

We will use any Data collected through the Feedback Form only for dealing with your feedback.

For this data processing purpose we collect the following data:

  • Email address
  • Salutation
  • Name and surname
  • Company name
  • Country
  • Phone number
  • Any additional data you transfer to us within your request

We process the aforementioned data for the described purpose on the following legal basis:

  • to protect our legitimate interests pursuant to art. 6 para. 1 lit f GDPR; our legitimate interest is to answer customer inquiries appropriately.

2.6 Marketing Purposes

With your express consent (“Opt-In” by ticking a respective box) or as otherwise permitted by applicable law, we may use your Data for purposes relating to the marketing of our products and services, or those of our business partners (“Marketing Purposes”). This includes to: (1) send you newsletters, press releases, event announcements and other similar communications regarding the products or services that we offer; (2) market or promote our products or services to you; (3) solicit input from you regarding improvement of our products or services; (4) inform you of third-party offerings that we think you or your company may be interested in and which relate to our products or services; (6) other purposes that we disclose to you at the time we obtain your consent. 

You may revoke your consent for future use of your Data for Marketing Purposes at any time. In this case, please contact our data protection officer under the contact details provided in Section 6 below.

For this data processing purpose we collect the following data:

  • Email address
  • Any additional data you transfer to us within your request

We process the aforementioned data for the described purpose on the following legal basis:

  • If you have given us your consent by double opt-in procedure, pursuant to art. 6 para. 1 letter a GDPR;
  • If you have provided us with your e-mail address in connection with the purchase of goods or services or if we send you personalised advertising, in order to safeguard our legitimate interests pursuant to art. 6 para. 1 letter b GDPR; our legitimate interest is based on our economic interests in the implementation of advertising measures and target group-oriented advertising.

Use of Data for e-mail Advertising and your Right of Objection:

1. You have the right to object at any time to the processing of your data on the basis of art. 6 para. 1 f GDPR (data processing on the basis of a balance of interests) or art. 6 para. 1 e GDPR (data processing in the public interest), if there are reasons for this arising from your particular situation. This also applies to profiling based on this provision within the meaning of art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data, unless we can prove compelling and applicable reasons for the processing, which outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise or defend legal claims.

2. We also process your personal data in individual cases for direct marketing purposes. If you do not wish to receive advertising, you have the right to object to it at any time; this also applies to profiling, insofar as it is associated with such direct advertising. We will take this contradiction into account in the future.

We will no longer process your data for direct marketing purposes if you object to the processing for these purposes.

The objection can be made without formality and should be addressed to

Podcast Pump

16787 Beach Boulevard #1011
Huntington Beach, CA 92647